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Richard Casino Australia with Real Money Games
Richard Casino launched in 2023 under operator Metlait SRL. It targets Australian players with AUD support. The platform holds a Tobique Gaming Commission licence. Over 5,000 games are available across the lobby. More than 50 software providers supply the catalogue. The welcome package reaches AU$5,000 plus 500 free spins. A high roller alternative offers up to AU$50,000. Crypto payments are fully supported at this platform. The loyalty program runs across 177 levels. Australian players should note the ACMA blocking action dated July 2024. No Australian wagering licence is currently published. This review covers registration, bonuses, games, and payments.
Richard Casino Review: Bonus, Games and Login for Australian Players
Richard Casino is an offshore platform launched in 2023 and operated by Metlait SRL under Tobique Gaming Commission licence No. 0000064, offering AUD account support and a broad catalogue of over 5,000 games to players in Australia.
| Feature | Details |
|---|---|
| Platform Name | Richard Casino |
| Launch Year | 2023 |
| Operator | Metlait SRL |
| Licence | Tobique Gaming Commission No. 0000064 |
| Australian Licence | Not published |
| ACMA Status | Named in blocking action, 17 July 2024 |
| Account Currency (AU) | AUD |
| Welcome Bonus | Up to AU$5,000 + 500 Free Spins (5 deposits) |
| High Roller Option | Up to AU$50,000 + 780 Free Spins |
| Minimum Deposit | AU$20 |
| Minimum Welcome Deposit | AU$30 |
| Minimum Withdrawal | AU$20 |
| Weekly Withdrawal Limit | AU$10,000 |
| Monthly Withdrawal Limit | AU$30,000 |
| Game Catalogue | 5,000+ titles |
| Software Providers | 50+ |
| Live Casino | Available |
| Sportsbook | Available |
| Crypto Support | BTC, ETH, LTC, DOGE, USDT, XRP and more |
| Payment Methods | Visa, Mastercard, Maestro, Apple Pay, MiFinity, JET, Bank Transfer, Crypto |
| Withdrawal Methods | Bank Transfer, Crypto Processing |
| Android App | APK available |
| iOS App | Mobile browser only |
| Loyalty Program | 177 levels, up to 5,600 Free Spins |
| VIP Entry | Single deposit of AU$500 or more |
| Wagering Requirement | 40x bonus amount |
| Customer Support | 24/7 live chat, email, contact form, FAQ |
| Support Email | support@richardcasino.com |
| Responsible Gambling Tools | Deposit, loss, wager and session limits; cooling-off; self-exclusion |
How to Sign Up at Richard Casino
Creating an account at Richard Casino is a straightforward process that takes only a few minutes. The platform accepts players from Australia, and all accounts are set up in AUD by default, which avoids unnecessary currency conversion on deposits and withdrawals. Before registering, confirm that online gambling is permitted in the relevant jurisdiction, as the platform is an offshore operator without an Australian wagering licence.
- Open the sign-up form by clicking the registration button on the homepage.
- Enter a valid email address and create a secure password.
- Select Australia as the country and AUD as the preferred currency.
- Enter any optional promo code if one is available at the time of registration.
- Tick the confirmation box to confirm age eligibility of 18 or older and acceptance of the Terms and Privacy Policy.
- Click to complete registration, then check the inbox for a verification email and follow the activation link.
Alternatively, registration can be completed using a Google account where that option appears on the sign-up screen. Once the email is confirmed, the account is active and the cashier becomes accessible for a first deposit.
Account Verification (KYC)
KYC (Know Your Customer) verification is a mandatory process that must be completed before any withdrawal is approved. Richard Casino can request identity and address checks at any point, and KYC non-compliance may result in a refused withdrawal or account restriction.
Typical documents required during the verification process include:
- A government-issued photo ID such as a passport or driver’s licence
- Proof of current address, such as a recent utility bill or bank statement dated within the last three months
- Payment method proof to confirm that the deposit method is registered in the same name as the account
- In some cases, source-of-funds or source-of-wealth documentation and video or phone verification
All documents submitted must match the details entered during registration. Third-party payment methods are not accepted, meaning the name on the payment account must match the registered player name. KYC review can take up to 30 working days after all required documents are supplied. If the support team is unable to reach the account holder by phone or email within two weeks of a withdrawal request, the account may be locked and the request cancelled.
Logging In to Richard Casino
Once registration and email confirmation are complete, Richard Casino login is done using the registered email and password on the main sign-in page. Google login is also available as an alternative for accounts that were originally created through that method.
If access is lost, the password recovery option sends a reset link to the registered email address. A few practical points worth noting:
- Use the email address entered during registration, as no username alternative is available
- The password reset link is sent only to the verified email on file
- VPN use to bypass geographic or provider-based restrictions is prohibited under the platform terms
As a basic security tip, always access the platform from a trusted, private network rather than a public Wi-Fi connection to reduce the risk of session interception or unauthorised account access.
Making a First Deposit at Richard Casino
Funding an account at Richard is a straightforward process that takes only a few minutes. AUD is the recommended currency for Australian players, and the minimum deposit starts at AU$20 for most methods. The welcome package requires a minimum of AU$30 per deposit stage to activate the bonus.
- Log in and open the Cashier section from the main account menu.
- Select a payment method - Visa, Mastercard, Maestro, Apple Pay, MiFinity, JET, Bank Transfer, or Crypto Processing.
- Enter the deposit amount in AUD, keeping in mind the AU$30 minimum if claiming a welcome bonus on that stage.
- If a promo code applies to the deposit stage, enter it in the designated field before confirming.
- Confirm the transaction and wait for the funds to appear - card and digital wallet deposits are displayed as instant, while bank transfers take 3 to 5 days.
All displayed deposit methods carry a 0% casino fee. Crypto deposits have no upper limit set by Richard, while card and bank transfer methods cap deposits at AU$4,000 per transaction. JET deposits carry a minimum of AU$85 and a maximum of AU$1,500. Players should note that the platform operates in EUR as its base currency, so AUD transactions may be subject to conversion differences applied by the payment provider or intermediary bank. Funds must be sent from a payment account registered in the same name as the casino account - third-party payments are not permitted under the platform terms.
Richard Casino Bonus Offers: Welcome, Free Spins and Promo Codes
Richard Casino launched in 2023 with a bonus structure built around five sequential deposit stages, recurring weekly deals, and a cashback system running in the background. The welcome package runs to AU$5,000 plus 500 Free Spins across five deposits, each requiring a minimum of AU$30 in AUD. All cash bonuses carry a 40x wagering requirement on the credited bonus amount, with a AU$8 maximum bet during active wagering. Free-spin winnings are also subject to 40x, and the maximum withdrawal from free-spin bonuses is capped at AU$150. Cash bonus validity is 7 days; free spins expire after 3 days, with a 1-day activation window once credited. Only one bonus may be active at a time, and requesting a withdrawal before completing wagering forfeits the bonus and related winnings.
| Stage | Match | Cap | Free Spins | Min Deposit |
|---|---|---|---|---|
| 1st deposit | 100% | AU$1,000 | 100 FS | AU$30 |
| 2nd deposit | 50% | AU$1,000 | 100 FS | AU$30 |
| 3rd deposit | 75% | AU$1,000 | 100 FS | AU$30 |
| 4th deposit | 50% | AU$1,000 | 100 FS | AU$30 |
| 5th deposit | 100% | AU$1,000 | 100 FS | AU$30 |
Slots contribute 100% to wagering. Table games, roulette, video poker and craps contribute only 5%, which matters when selecting games to clear a bonus efficiently. Maximum winnings from any cash-type bonus are capped at 10x the credited amount unless a specific promotion states otherwise.
High Roller Welcome Package and Promo Codes
High-roller players can switch to an alternative package worth up to AU$50,000 plus 780 Free Spins across five deposits. Each stage requires a unique promo code and a higher minimum deposit, starting at AU$350 for the first stage. This route is a one-time alternative and cannot be combined with the standard welcome offer.
- HIGHFIRST: 125% up to AU$10,000 + 125 FS, min. AU$350;
- HIGHSECOND: 150% up to AU$10,000 + 150 FS, min. AU$300;
- HIGHTHIRD: 180% up to AU$10,000 + 180 FS, min. AU$300;
- HIGHFOURTH: 125% up to AU$10,000 + 125 FS, min. AU$350;
- HIGHFIFTH: 180% up to AU$10,000 + 200 FS, min. AU$300.
Recurring Promotions and Cashback
Beyond the welcome stage, the bonus at Richard Casino roster includes a Tuesday Free Spins offer, a Weekend Reload of 50% up to AU$500 using code WEEKEND, and a weekly cashback of 3% on net losses from the prior 7 days. Cashback is credited automatically each Monday and carries a 5x wagering requirement. A Birthday Bonus delivers 100% up to AU$500 plus 30 FS once per year, and the Fortune Wheel offers unlimited spins triggered by deposits from AU$60 depending on the wheel tier. A Biweekly Lottery distributes 3,000 Free Spins across 55 winning tickets at 1 ticket per AU$45 wagered. There is no permanent no-deposit bonus; occasional one-time offers may arrive via account notification or newsletter.



Richard Casino VIP Program and Loyalty Rewards
Richard Casino runs a structured loyalty setup under the name Richard’s Treasure, built across 177 levels. Every real-money wager contributes toward progression, with Comppoints awarded at a rate of 1 CP per AU$25 on pokies and 1 CP per AU$200 on live games. The difference in earning rates reflects the house edge mathematics across game types - table and live formats carry lower variance margins, so the point accumulation is adjusted accordingly.
The program offers up to 5,600 free spins across all levels, with rewards credited automatically after each level-up. Cash exchange becomes available from level 22, starting at a rate of 100 CP per AU$1, with the rate improving steadily as progression continues. By level 145 and above, the rate reaches 50 CP per AU$1, meaning higher-level players extract more value per wager over time. Exchanged Comppoints carry a 10x wagering requirement before withdrawal.
A separate Immediate VIP Club route is available from a single deposit of AU$500 or more. Once that threshold is met, a personal VIP manager contacts the player within 24 hours. The four published tiers - Silver, Gold, Platinum and Diamond - each unlock expanded perks including faster support, exclusive tournaments, physical gifts and higher withdrawal limits.
| Feature | Detail |
|---|---|
| Loyalty levels | 177 |
| CP earning on pokies | 1 CP per AU$25 wagered |
| CP earning on live games | 1 CP per AU$200 wagered |
| Cash exchange unlock | Level 22 |
| Starting exchange rate | 100 CP = AU$1 |
| Best exchange rate | 50 CP = AU$1 (Level 145+) |
| Total advertised free spins | Up to 5,600 FS |
| Immediate VIP entry | AU$500 single deposit |
Weekly VIP Offers
Active VIP members receive four rotating weekly promotions:
- VIP Thursday: up to 70 free spins across three deposit steps using code FSVIP;
- VIP Friday: choice between a live bonus up to AU$750 (code LIVEVIP) or a slots reload up to 80% (code SLOTSVIP);
- VIP Saturday: sequential reload steps from 50% up to AU$1,500 using code STEPVIP;
- VIP Sunday: 30 or 80 free spins with code DOUBLEVIP at 30x wagering.
Gamification and Missions
Beyond level progression, Richard offers a missions layer that resets weekly after 00:01 UTC on Wednesday. Missions reward Richcoins, a separate in-platform currency. The store allows up to 10 free-spin bonuses and 10 cash bonuses in any 24-hour window, keeping reward access structured rather than unlimited.
Entry-level VIP tier unlocked with a single AU$500 deposit, offering cashback, free spins, and Fortune Wheel access.
Mid-tier VIP status with enhanced bonus offers, dedicated account management, and improved withdrawal conditions.
Advanced VIP level featuring priority support, exclusive tournament access, and higher weekly reload rewards.
Top-tier VIP status with the highest withdrawal limits, bespoke bonuses, physical gifts, and a personal VIP manager.
Richard Casino Games: 5,000+ Titles, Real Money Play
Richard Casino carries over 5,000 games from 50+ software providers, making it one of the broader catalogues available to Australian players. The library spans pokies, table games, live dealer formats, instant-win titles, and jackpot releases. Whether a player leans toward high-volatility slots or prefers real-time blackjack, the selection covers most play styles. Demo mode is available on many titles, so trying a game before wagering real money is straightforward.
| Category | Highlights | Demo Available |
|---|---|---|
| Pokies / Slots | 3-reel, video, Megaways, Hold and Spin | Yes |
| Live Casino | Blackjack, roulette, baccarat, Sic Bo | No |
| Table Games | Blackjack, roulette, baccarat, craps | Yes |
| Jackpot Games | Progressive jackpots, full payout on win | Yes |
| Bonus Buy | Direct feature purchase slots | Yes |
| Instant Win | Scratch-style and arcade games | Yes |
| Bingo and Keno | Number-draw and lottery-style formats | Yes |
The lobby is organised into sections: All Games, Pokies, Top, New, Popular, Bonus Buy, Bonus Wagering, and Live Casino. Navigation is clean on both desktop and mobile browser.
Pokies and Slots
The pokies section covers classic 3-reel games, modern video slots, and feature-heavy releases from studios including BGaming, Pragmatic Play, Hacksaw Gaming, Nolimit City, and Play’n GO. Titles such as Elvis Frog in Vegas, Buffalo Power 2, and Lady Wolf of Moon Megaways appear in the official catalogue. Megaways mechanics offer variable reel structures with thousands of win ways, while Hold and Spin formats lock key symbols across free respins.
- Megaways reels with changing symbol counts each spin;
- Avalanche mechanics replacing winning symbols for consecutive wins;
- Bonus Buy option for direct access to feature rounds;
- High-volatility releases suited to larger bankroll strategies.
Live Casino Games
The live dealer section at games at Richard Casino is powered by studios including Evolution and Vivo Gaming. Tables cover blackjack variants such as Speed Blackjack, VIP Blackjack, and Prime Blackjack, alongside roulette formats including Auto Roulette, Gravity Roulette, and standard live roulette. Baccarat, Sic Bo, Dragon Tiger, and Top Card are also available. RNG does not apply here - results are determined by real-time dealer actions, which many players prefer for transparency.
Jackpot and Instant Win Titles
Progressive jackpot games are part of the catalogue, with full jackpot amounts paid in a single transaction and excluded from standard weekly withdrawal frequency limits. Instant win titles include scratch-style and arcade-format games suited to shorter sessions. Both categories are accessible on desktop and mobile browser without app installation.
Software Providers at Richard Casino
Richard Casino works with 50+ software studios, giving players access to more than 5,000 titles across pokies, live dealer tables, table games, instant-win formats, and more.
| Provider | Number of Games | Game Categories |
|---|---|---|
| BGaming | 100+ | Pokies, instant win, crash games |
| Pragmatic Play | 200+ | Pokies, live casino, baccarat, roulette |
| Evolution | 100+ | Live blackjack, live roulette, live baccarat, game shows |
| NetEnt | 200+ | Video slots, table games, jackpot pokies |
| Push Gaming | 50+ | High-volatility pokies, Megaways |
| Play’n GO | 150+ | Video slots, table games |
| Nolimit City | 40+ | High-volatility pokies, xNudge mechanics |
| Hacksaw Gaming | 60+ | Instant win, scratch cards, pokies |
| Red Tiger | 80+ | Daily jackpot slots, feature-rich pokies |
| Yggdrasil | 60+ | Video slots, branded pokies |
| Quickspin | 70+ | Feature slots, pokies |
| Relax Gaming | 50+ | Pokies, Money Train series |
| Thunderkick | 40+ | Video slots, unique mechanics |
| Evoplay | 80+ | Instant win, 3D pokies, crash |
| Wazdan | 60+ | Pokies, volatility control games |
| Endorphina | 80+ | Classic and video slots |
| Spinomenal | 100+ | Video pokies, instant win |
| Booming Games | 60+ | Pokies, Hold and Spin titles |
| Booongo | 50+ | Hold and Spin pokies |
| Tom Horn | 40+ | Video slots, multi-level jackpot pokies |
| KA Gaming | 80+ | Asian-themed pokies, table games |
| Betsoft Gaming | 60+ | 3D slots, table games |
| Spribe | 10+ | Crash games, Aviator, mini-games |
| LuckyStreak | 20+ | Live baccarat, live roulette, live blackjack |
| Vivo Gaming | 30+ | Live casino, land-based studio streams |
| Iron Dog Studio | 40+ | Video slots, hybrid mechanics |
| Gamebeat | 30+ | Video pokies, Hold and Win |
| 1spin4win | 40+ | Classic slots, Hold and Win |
| Belatra | 30+ | Video slots, fruit machines |
| Fugaso | 50+ | Video slots, jackpot titles |
| Gamzix | 30+ | Modern pokies, cluster-win titles |
| Playson | 80+ | Video slots, Hold and Win mechanics |
| Mascot | 50+ | Video pokies, branded titles |
| Nucleus Gaming | 30+ | Video slots, table games |
| CT Interactive | 60+ | Video pokies, fruit slots |
| Onlyplay | 20+ | Crash titles, instant win |
| Spadegaming | 80+ | Asian-themed pokies, table games |
| MrSlotty | 60+ | Video slots, licensed titles |
| Platipus | 50+ | Video pokies, classic slots |
| Swintt | 40+ | Video slots, premium pokies |
| Games Global | 100+ | Pokies, jackpot network games |
| TaDa Gaming | 30+ | Video pokies, cluster pays |
| Reevo | 40+ | Aggregated titles, video slots |
| Hacksaw Gaming | 60+ | Scratch cards, instant win, pokies |
| Felix Gaming | 20+ | Video slots, crash |
| Novomatic | 80+ | Classic slots, Book of Ra series |
| Mancala Gaming | 40+ | Video slots, high-RTP pokies |
| Apparat Gaming | 20+ | German-styled video slots |
| Peter&Sons | 15+ | Artisan video slots, unique themes |
| Turbogames | 20+ | Crash, mini-games, instant win |
Richard Casino App and Mobile Access Options
Richard Casino supports mobile play through two main routes: a downloadable Android app and a responsive browser version that works across all devices. Both options use the same account, so balance, bonuses, and progress stay synced at all times. Australian players can switch between desktop and mobile without losing any session data.
The Android APK is promoted directly through the official site. After downloading and installing the file, players can enable notifications to claim 20 free spins as a one-time reward. The mobile browser version covers the full catalogue, cashier, and sportsbook without requiring any installation.
| Feature | Android App | Mobile Browser |
|---|---|---|
| Access method | Downloadable APK | Safari, Chrome, any browser |
| Account sync | Yes | Yes |
| Deposits and withdrawals | Available | Available |
| Sportsbook | Available | Available |
| Notification bonus | 20 FS on first install | Not applicable |
| iOS App Store link | Not published | Full browser access |
Playing on Android
The Richard Casino app is available as an APK download for Android devices. Players need to allow installation from unknown sources in device settings before running the file. Once installed, all lobby categories, live dealer tables, and the cashier are accessible from the home screen.
- Enable “Install from unknown sources” in Android settings before installing;
- Download the APK directly from the official promotions or app page;
- Log in using existing account credentials;
- Enable notifications to activate the 20 free spins reward.
Playing via Mobile Browser
The browser version requires no download and loads on any modern smartphone or tablet. iOS users on iPhone or iPad access the full site through Safari or Chrome without a native app. The responsive layout adjusts to screen size and supports deposits, withdrawals, and live games in real time. Performance depends on connection speed, but overall browser play is stable across Android and iOS devices.
Deposits and Withdrawals at Richard Casino
Richard Casino supports AUD accounts and offers several deposit and withdrawal methods for Australian players. The cashier charges no stated commission on the methods listed below, though currency conversion from AUD to EUR may apply given the operating currency. For a full breakdown, visit Richard Casino payments.
| Feature | Detail |
|---|---|
| Minimum Deposit | AU$20 |
| Minimum Withdrawal | AU$20 |
| Weekly Withdrawal Limit | AU$10,000 |
| Monthly Withdrawal Limit | AU$30,000 |
| Crypto Withdrawals | Instant |
| Bank Transfer Time | 3–5 days |
| Casino Fee | 0% (stated) |
Deposits with Visa, Mastercard, Maestro, Apple Pay, and MiFinity are processed instantly. JET bank payments have a AU$85 minimum and also process instantly. Crypto carries no upper deposit limit set by Richard Casino, making it practical for higher amounts. Bank Transfer deposits take 3–5 business days and suit players in Sydney, Melbourne, or Brisbane who prefer a direct bank connection over a digital wallet.
Deposits
Available deposit methods with their limits and processing times:
- Visa, Mastercard, Maestro - AU$20 to AU$4,000, instant;
- Apple Pay, MiFinity - AU$20 to AU$4,000, instant;
- JET - AU$85 to AU$1,500, instant;
- Crypto Processing (BTC, ETH, LTC, DOGE, XRP and others) - 100 µBTC or 10 mETH minimum, no upper cap, instant;
- Bank Transfer - AU$20 to AU$4,000, 3–5 business days.
Withdrawals
Richard Casino withdrawal options are limited compared to deposit methods. Bank Transfer has two routes: one with a AU$100 minimum and one from AU$20, both capped at AU$4,000 per transaction and taking 3–5 days. Crypto Processing withdrawals from AU$20 to AU$4,000 are the faster route and shown as instant in the cashier. Players should note that intermediary banks may charge up to €16 on bank transfer transactions, which falls outside the casino’s stated 0% fee. Withdrawal requests require completed KYC verification, and the review period after submitting documents can take up to 30 working days. Progressive jackpot payouts are exempt from the standard weekly and monthly limits and are paid in full.
Security & Player Protection at Richard Casino
Richard Casino operates under a licence issued by the Tobique Gaming Commission (No. 0000064), held by Metlait SRL, registered in Costa Rica. The site states SSL encryption is active across all pages, which means data transmitted during login, deposits, and account activity travels through an encrypted connection. AML and KYC controls are applied to accounts, and one account per person is enforced strictly.
Australia-based players should note that this is an offshore operator with no Australian wagering licence. It was named in an ACMA blocking action dated 17 July 2024. Australian consumer protection laws do not apply to this service, and players carry responsibility for checking local legality before registering.
| Security Feature | Status |
|---|---|
| SSL Encryption | Stated as active |
| KYC / AML Controls | Mandatory when triggered |
| RNG Certification | Stated for eligible titles |
| Live Game Fairness | External studio model |
| One-Account Policy | Enforced |
| VPN Bypass | Prohibited |
SSL Encryption & Blockchain Safety
The SSL layer covers the cashier, account settings, and general browsing. Crypto transactions - BTC, ETH, LTC, USDT, XRP and others - operate on their respective blockchains, offering an additional transparency layer for deposits and withdrawals. No intermediary holds funds during a crypto transfer, which reduces counterparty risk.
- All cashier pages use encrypted connections;
- Crypto withdrawals process directly to wallet addresses;
- Third-party payment accounts are not accepted;
- Account credentials are protected through password recovery via email link.
Responsible Gambling
The operator publishes a set of responsible gambling tools accessible by contacting customer support. Available controls include:
- Daily, weekly, or monthly deposit limits;
- Loss and wager limits across the same periods;
- Session limits ranging from 6 minutes to 1,000,000 minutes;
- Cooling-off periods that disable deposits while allowing withdrawals;
- Self-exclusion options that suspend account access fully.
Limit reductions take effect immediately. Increases require email confirmation and only activate after the previous limit expires. Players aged 18 and over are eligible to use the service, or the higher age required by local jurisdiction.
Fair Play Guarantee
Casino games at Richard use certified RNG software for standard titles. Live dealer formats, including roulette, blackjack, and baccarat, run through external studios such as Evolution and Vivo Gaming, which maintain their own certification standards. RTP values are title-specific and not published as a single site-wide average.
Licensing & Regulation
Richard Casino operates under licence No. 0000064 issued by the Tobique Gaming Commission. The platform is run by Metlait SRL, registered in Costa Rica. Tobique licensing sets baseline standards for game fairness, payment processing, and complaints handling, though it does not carry the same regulatory weight as jurisdictions such as the UK Gambling Commission or Malta Gaming Authority. Australian players should note that no Australian wagering licence has been published, and the platform was named in an ACMA blocking action on 17 July 2024. Under the Interactive Gambling Act 2001, offshore operators without an Australian licence are not permitted to offer online casino services to residents. Players remain responsible for confirming whether accessing the service is lawful in their jurisdiction before registering.

24/7 live chat is available directly on the site for instant help with any account, payment, or game issue.
Players can reach the support team at support@richardcasino.com or via the on-site contact form at any time.
A self-service FAQ section covers common topics including registration, bonuses, KYC, deposits, and withdrawals.
FAQ
Is Richard Casino available to players in Australia?
The platform accepts Australian players and supports AUD as an account currency. However, it does not hold an Australian wagering licence and was named in an ACMA blocking action on 17 July 2024. Australian consumer protections do not apply to this offshore service.
What is the minimum deposit amount?
The general minimum deposit is AU$20 for most payment methods. The welcome bonus requires a minimum deposit of AU$30 per stage to activate each part of the package.
How long do withdrawals take to process?
Crypto Processing withdrawals are displayed as instant. Bank Transfer withdrawals typically take 3 to 5 business days. Note that intermediary banks may charge up to €16 on bank transfer transactions, and actual receipt times depend on the payment provider.
What documents are needed for account verification?
KYC verification requires a government-issued photo ID and proof of address at minimum. Additional documents such as payment-method proof or source-of-funds evidence may be requested. The review process can take up to 30 working days after all documents are submitted.
How does the welcome bonus wagering requirement work?
Each cash bonus carries a 40x wagering requirement on the bonus amount. Free spin winnings also require 40x wagering. The maximum bet allowed during wagering is AU$8, and the maximum withdrawal from free spin winnings is capped at AU$150.
Can the welcome bonus be claimed without a promo code?
The standard welcome package of up to AU$5,000 plus 500 Free Spins activates automatically when the bonus option is selected at deposit. The High Roller package requires specific promo codes such as HIGHFIRST through HIGHFIFTH for each of the five deposit stages.
What mobile options are available?
A responsive mobile browser version works on smartphones and tablets. An Android APK is available for download from the official site. No iOS App Store listing is published. Installing the Android app and enabling notifications rewards players with 20 Free Spins as a one-time offer.
How can support be reached if an issue arises?
Live chat is available 24 hours a day, 7 days a week. Players can also contact the support team by email at support@richardcasino.com or through the on-site contact form. A FAQ section is also available for common queries.