About Us

Richard Casino is an offshore online casino and sportsbook that launched in 2023, operated by Metlait SRL under registration number 3-102-911867 in Costa Rica. The platform is built around a royal lion theme - the “Empire of Wealth” brand - and targets players in Australia, Canada, New Zealand, Norway, Germany, Austria, Denmark, Switzerland, Ireland, Italy and Slovenia. This page explains who runs the platform, what it offers, and what Australian players should know before signing up.

Who Is Behind Richard Casino

The operator behind this platform is Metlait SRL, a Costa Rica-registered company with its registered address at El Guayaval, Residencial La Campina Casa Numero Q-11, Cartago, El Guarco, Tejar, 30801, Costa Rica. The brand holds an e-gaming licence, No. 0000064, issued by the Tobique Gaming Commission. The current Terms and Conditions were last updated on 15 April 2026.

The platform does not hold an Australian wagering licence. Richard Casino was named in an ACMA blocking action dated 17 July 2024. Australian consumer protections do not apply to this offshore service. Players in Australia are responsible for determining whether using the service is lawful in their jurisdiction under the Interactive Gambling Act 2001.

What the Platform Offers

Since launching in 2023, Richard AU has built a catalogue of 5,000+ games sourced from 50+ software providers. The library covers pokies, table games, live dealer titles, instant-win games, bingo and keno. Confirmed providers include BGaming, Pragmatic Play, Evolution, Hacksaw Gaming, Play’n GO, Nolimit City, Quickspin, Red Tiger, Yggdrasil, Push Gaming and dozens of additional studios.

Alongside the casino, a full sportsbook is available under the Sport navigation tab. Markets cover football, basketball, cricket, tennis, rugby, esports, motorsport, boxing and MMA, among others. Pre-match and live betting options are listed, along with express and system bets. Players should note that online sports betting without an Australian licence and in-play betting are prohibited services when offered to Australians.

Currency, Payments and Accounts

Australian players can open an account in AUD, with a minimum deposit of AU$20. The cashier supports Visa, Mastercard, Maestro, Apple Pay, MiFinity, JET, Bank Transfer and Crypto Processing. Cryptocurrencies accepted include BTC, BCH, ETH, DOGE, LTC, USDT, XRP, BNB, ADA and TRX. Withdrawals are processed via Bank Transfer (3-5 days) or Crypto Processing (displayed as instant), with a publicly stated weekly limit of AU$10,000 and a monthly limit of AU$30,000.

One account is permitted per person. Accounts that share a household address, IP address or device may be treated as duplicates. Third-party payment methods are not permitted - all payment accounts must match the registered name. KYC verification is mandatory before any withdrawal can be completed and may require government-issued photo ID, proof of address and payment-method documentation. Verification can take up to 30 working days after all documents are supplied.

Welcome Offer and Ongoing Promotions

New players can claim a standard welcome package of up to AU$5,000 plus 500 Free Spins across five deposits, with a minimum deposit of AU$30 per stage and 40x wagering on the bonus amount. A High Roller alternative is also available, offering up to AU$50,000 plus 780 Free Spins across five deposits with codes HIGHFIRST through HIGHFIFTH and minimum deposits starting at AU$300-AU$350.

Recurring promotions include:

• Tuesday Free Spins: unlimited claims with AU$50, AU$80 or AU$120 deposits triggering 50, 80 or 150 FS respectively (40x wagering on winnings)
• Weekend Reload: 50% up to AU$500 on Saturday and Sunday with code WEEKEND (40x wagering, AU$45 minimum)
• Weekly Cashback: 3% of net losses from the prior 7 days, minimum AU$10, maximum AU$7,500, credited Monday 01:00-02:00 UTC with a 72-hour claim window (5x wagering)
• Birthday Bonus: 100% up to AU$500 plus 30 FS once per year (40x wagering, AU$45 minimum)
• Biweekly Lottery: ticket-based with 1 ticket per AU$45 wagered; 55 winning tickets from a 3,000 FS prize pool
• Fortune Wheel: unlimited spin opportunities tied to deposits from AU$60 using codes FORTUNE, SILVER, GOLD or PLATINUM

The maximum bet during any active bonus wagering period is AU$8. Free-spin winnings are capped at AU$150 withdrawal per offer unless stated otherwise, and cash bonus winnings are capped at 10x the credited bonus amount.

Loyalty Program and VIP Club

Richard Casino operates a 177-level loyalty program called Richard’s Treasure. Players earn Comppoints for real-money wagers - 1 Comppoint per AU$25 on pokies and 1 Comppoint per AU$200 on live games. The program advertises up to 5,600 Free Spins across all levels, with cash exchange available from level 22 onward. The exchange rate improves as levels increase, starting at 100 CP = AU$1 at levels 22-37 and reaching 50 CP = AU$1 at level 145 and above.

The Immediate VIP Club is accessible with a single deposit of AU$500 or more. Tiers include Silver, Gold, Platinum and Diamond. Confirmed VIP benefits include a personal VIP manager (within 24 hours of qualification), exclusive weekly bonuses, faster support, higher withdrawal limits and access to physical gifts. Weekly VIP offers include bonus Free Spins on Thursdays, live or slots bonuses on Fridays, reload steps on Saturdays and a double Free Spins option on Sundays.

Mobile Access and Support

The platform works in mobile browsers on both smartphones and tablets without any additional download required. An Android APK is promoted directly on the official site for those who prefer a dedicated app. No iOS App Store listing is published, though iPhone and iPad users can access the full casino and sportsbook through a mobile browser. Installing the Android app and enabling notifications unlocks 20 Free Spins as a one-time reward.

Customer support runs 24/7 via live chat, a contact form and direct email at support@richardcasino.com. The FAQ covers registration, KYC, bonuses, deposits, withdrawals, game issues and responsible gambling controls. All communications are handled in English.

Responsible Gambling

Richard Casino provides a set of account management tools for players who want to control gambling activity. Available controls include daily, weekly and monthly deposit limits, loss limits and wagering limits. Session time limits range from 6 minutes to 1,000,000 minutes. Cooling-off periods disable deposits and promotions while keeping withdrawals active. Self-exclusion disables both deposits and withdrawals for the selected period.

Limit decreases take effect immediately. Limit increases require email confirmation and only apply after the previous limit has expired. All limits and self-exclusion requests must be submitted through customer support. Players are encouraged to review Richard terms and conditions for the full scope of account controls and eligibility rules before registering.

Platform Standards and Transparency

SSL encryption is stated on the official site for data protection across all transactions and account activity. Game fairness relies on certified RNG software for casino titles and external live studios for real-time dealer games. AML and KYC compliance checks are applied before withdrawals are processed. VPN use to bypass geographic or game-provider restrictions is prohibited under the platform’s Terms.

Specific game providers are restricted in certain regions - NetEnt and Amatic titles are listed as unavailable in Australia. The operating currency of the platform is EUR, meaning AUD transactions may involve currency conversion. Bank transfers can attract up to €16 in intermediary bank fees. Dormant accounts inactive for 12 months are subject to a €20 equivalent monthly maintenance fee until reactivated or until the balance reaches zero.